For New Patients:

Thank you for choosing CPAPnow, Inc. for your PAP therapy needs! We want to help you get started on PAP with ease.

We ask that for every appointment you please come prepared with your insurance card. CPAPnow makes every effort to give you accurate, updated information on your policy. However, we recommend being familiar with your deductible and coinsurance amounts prior to your appointment. You will have approximately 60-90 minutes to meet with your therapist who will instruct you on your equipment and fit you for a mask. If you need to cancel or reschedule please contact our office as soon as possible.

There will be a lot of training and information given at your initial appointment. Please feel free to bring a spouse, bed partner, friend or family member along with you.

First Steps

Do You Think You Have Sleep Apnea?

If you suspect you have sleep apnea or another form of disordered breathing, make an appointment to see your primary physician. He or she will evaluate your signs and symptoms and, if necessary, refer you to a specialist or for a sleep study. Depending on your symptoms and insurance guidelines, you may have an in-home sleep test or an in-lab test. Your physician will decide based on the results whether or not to prescribe a CPAP machine.

What To Expect At Your CPAPnow Setup

Once you have been checked in with our medical receptionist, you will be roomed to watch a quick cleaning instruction video. You will then have 60-90 minutes with a respiratory therapist who will discuss your sleep study, instruct you on the machine, and fit you for a mask. You may consider taking notes during your session.

Do You Have a Prescription For a CPAP Machine?

To ensure your prescription is processed, please confirm that your referral paperwork is sent to us. Our intake department will check your records for insurance billing requirements and verify your eligibility. If prior authorization is needed, we will then submit to your insurance. Once approved, you’ll be scheduled for a setup with a therapist.

Are You a Current CPAP User?

In order to establish an account with us, we are required to have certain medical records depending on your insurance carrier to prove medical necessity. These records include but are not limited to:

Qualifying sleep study
Detailed Prescription
Medical visit notes

We are happy to handle the transfer of records with a signed medical release, or you can request them from your physician or provider. Click here for a copy of our Medical Release. Once we have your records on file, we will make an appointment to do paperwork and if you would like, to meet with a therapist.

A Note About Insurance

CPAPnow works will most major insurance companies.
For over-the-counter transactions, we try to stay competitive with online prices. If you see a lower price from an online vendor, let us know!
We understand this equipment can be expensive and never want a patient to go without therapy because of the cost. We have flexible payment plans available with no extra fees as well as a financial hardship program. Contact our billing department for more information.